Return Policy

Articles are accepted for store credit or exchange within 7 days of purchase if returned in new, unworn condition, if accompanied by a sales receipt.  All sales are final on custom orders and/or altered merchandise.

Please note that Bella Zahran offers complimentary shipping for items purchase of $100.00 or more (insurance additional) however, the return shipping charge for the item(s) credit or exchange is the responsibility of the customer. 

Simply email Bella Zahran at jewelry@bellazahran.com for a Return Merchandise Number and return shipping instructions.  If you have any questions, please contact Customer Service at 858.519.8183. Representatives are available Monday-Friday, 10:00 AM-5:00 PM PST closed Saturday and Sunday.

 If product is received by the customer damaged, a notification must be received by Bella Zahran within 24 hours delivery. All packaging material must be returned with the product as it will be needed for the shipper. Contact Bella Zahran at jewelry@bellazahran.com  for a Return Merchandise Number and return shipping instructions.